DEPARTMENT OF HUMAN RESOURCES

Lynda G. Fox, Secretary of Human Resources (410) 767-7109

Lois Y. Whitaker, Deputy Secretary for Operations (410) 767-7107
A. Susan Fernandez, Esq., Deputy Secretary for Planning (410) 767-8964
Calvin D. Street, Deputy Secretary for Programs (410) 767-7486

Linda M. Heisner, Executive Director, Child Care Administration (410) 767-7128
Teresa L. Kaiser, Executive Director, Child-Support Enforcement Administration (410) 767-7674
Denese F. Maker, Executive Director, Community Services Administration (410) 767-7350
Robert J. Everhard, Executive Director of Family Investment (410) 767-7338
Linda E. Mouzon, State Director of Social Services (410) 767-7216
Catherine M. Shultz, Principal Counsel (410) 767-7726

311 West Saratoga St.
Baltimore, MD 21201 - 3521
(410) 767-7000
1-800-332-6347 (toll free)
1-800-732-7850 (toll free, in Spanish)
e-mail: mddhr@dhr.state.md.us
fax: (410) 333-0392
tty: (410) 767-7025
web: www.dhr.state.md.us/

Agencies

Budget

Functions

Historical Evolution

Organizational Chart

Organizational Structure

Origin

Reports

ORGANIZATIONAL STRUCTURE

OFFICE OF SECRETARY

(N00A01, formerly 33.01.01)
FY2001 appropriation: $9,528,779
FY2001 authorized positions: 125.5
Lynda G. Fox, Secretary of Human Resources (appointed by Governor with Senate advice & consent)
(410) 767-7109
e-mail: fox1@dhr.state.md.us

Grace Webb, Chief of Staff (410) 767-7669

LOCAL DEPARTMENTS OF SOCIAL SERVICES

(N00G00, formerly 33.07.00)
FY2001 appropriation: $1,080,822,657
FY2001 authorized positions: 6,511.71

OPERATIONS

(N00E01, formerly 33.05.01)
FY2001 appropriation: $13,905,609
FY2001 authorized positions: 170.5
Lois Y. Whitaker, Deputy Secretary for Operations
(410) 767-7107
e-mail: lwhitake@dhr.state.md.us

CHILD-SUPPORT ENFORCEMENT ADMINISTRATION

(N00H00, formerly 33.08.00)
FY2001 appropriation: $52,249,692
FY2001 authorized positions: 114
Teresa L. Kaiser, Executive Director (410) 767-7043
Louis Curry III, Deputy Director (410) 767-7065
web: www.dhr.state.md.us/csea/index.htm

PLANNING

A. Susan Fernandez, Esq., Deputy Secretary for Planning
(410) 767-8965
e-mail: sfernand@dhr.state.md.us
web: www.dhr.state.md.us/office.htm

Cynthia C. Story, Executive Director (410) 767-7647

PROGRAMS

Calvin D. Street, Deputy Secretary for Programs
(410) 767-7486
e-mail: cstreet@dhr.state.md.us

CHILD CARE ADMINISTRATION

(N00D01, formerly 33.04.01)
FY2001 appropriation: $38,097,808
FY2001 authorized positions: 219.5
Linda M. Heisner, Executive Director
(410) 767-7128
e-mail: lheisner@dhr.state.md.us
web: www.dhr.state.md.us/cca-home.htm

Patricia A. Jennings, Deputy Director (410) 767-7798

COMMUNITY SERVICES ADMINISTRATION

(N00C01, formerly 33.03.01)
FY2001 appropriation: $94,371,347
FY2001 authorized positions: 72
Denese F. Maker, Executive Director
(410) 767-7350
e-mail: dmaker@dhr.state.md.us
web: www.dhr.state.md.us/csa/csa.htm

FAMILY INVESTMENT ADMINISTRATION

(N00I00, formerly 33.09.00)
FY2001 appropriation: $24,749,130
FY2001 authorized positions: 162.7
Robert J. Everhard, Executive Director of Family Investment
(410) 767-7338
e-mail: reverhar@dhr.state.md.us
fax: (410) 333-6699
web: www.dhr.state.md.us/fia/

SOCIAL SERVICES ADMINISTRATION

(N00B00, formerly 33.02.00)
FY2001 appropriation: $31,430,527
FY2001 authorized positions: 138.5
Linda E. Mouzon, State Director of Social Services (410) 767-7216
Carol Ann Mumma, Deputy Director (410) 767-7684
web: www.dhr.state.md.us/ssa/index.htm

DEFUNCT DEPARTMENTAL AGENCIES

ADULT PROTECTIVE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit was incorporated into Community-Based Services in March 1997.

ATTENDANT CARE PROGRAM ADVISORY COMMITTEE
Under Office of Adult Services, last met in 1996.

CENTRAL SERVICES
Under Social Services Administration, renamed Budget and Central Services in Aug. 1997.

CERTIFIED ADULT RESIDENTIAL ENVIRONMENT PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

CHILD PROTECTIVE SERVICES
Under Social Services Administration, merged with Family Services to form In-Home Services in 1997.

CLIENT INFORMATION SYSTEM
Under Office of Information Management, renamed Department of Human Resources Information Systems Center in Sept. 1999.

COLLECTION PROGRAMS & INITIATIVES DIVISION
Under Child Support Enforcement Administration, functions absorbed into Technical Assistance Division in 1999.

DISABILITY MANAGEMENT OPERATIONS
Under Family Investment Administration, reorganized as Medical Assistance Operations in 1998.

DIVISION OF INNOVATION
Under Planning, Legislation, and Innovation, this division was disbanded in 1996.

DIVISION OF PLANNING
Under Planning, Legislation, and Innovation, this division was disbanded in 1996.

DIVISION OF POLICY & REGULATIONS
Under Family Investment Administration, functions dispersed to Bureau of Research and Legislation, and Bureau of Policy and Training in Sept. 1998.

DIVISION OF PROGRAM & SYSTEMS SUPPORT
Under Family Investment Administration, renamed Bureau of Systems Development and Management in Sept. 1998.

DIVISION OF TRAINING & STAFF DEVELOPMENT
Under Family Investment Administration, functions absorbed by Bureau of Policy and Training in Sept. 1998.

FAMILY SERVICES
Under Social Services Administration, merged with Child Protective Services in 1997 to form In-Home Services.

HOMELESS SERVICES
Under Community Services Administration, renamed Shelter, Nutrition, and Service Program in 1998.

IN-HOME AIDE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

OFFICE OF ADMINISTRATIVE SERVICES
Under Family Investment Administration, renamed Office of Administrative Services and Quality Control in Sept. 1998.

OFFICE OF ADMINISTRATIVE SERVICES
Under Social Services Administration, renamed Office of Management Services in Aug. 1997.

OFFICE OF ADMINISTRATIVE SERVICES & QUALITY CONTROL
Under Family Investment Administration, renamed Office of Administrative Services and Continuous Improvement in Oct. 1998.

OFFICE OF ADULT & FAMILY SERVICES
Under Community Services Administration, renamed Office of Adult Services in Jan. 1999.

OFFICE OF CHILD-PLACEMENT RESOURCES
Under Social Services Administration, in 1996, Office functions were reassigned to Office of Administrative Services.

OFFICE OF COLLECTIONS MANAGEMENT
Under Child-Support Enforcement Administration, renamed Office of Central Collections and Disbursement in 1999.

OFFICE OF CORPORATE & COMMUNITY AFFAIRS
Renamed Office of Corporate and Community Services in March 1999.

OFFICE OF EQUAL OPPORTUNITY
Under Operations, renamed Office of Employment and Program Equity in Jan. 1999.

OFFICE OF EXECUTIVE MANAGEMENT & SUPPORT SERVICES
Under Social Services Administration, renamed Office of Administrative Services in 1996.

OFFICE OF FEDERAL FUNDING INITIATIVES
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF INTERCEPTS & ADJUSTMENTS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Program Initiatives to form Office of Collections Management.

OFFICE OF INTERSTATE OPERATIONS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Service Delivery to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF PERSONNEL
Under Operations, renamed Office of Human Resource Development and Training in 1996.

OFFICE OF PLANNING & PROJECTS MANAGEMENT
Under Social Services Administration, renamed Office of Research, Special Projects, Planning, and Legislation in 1996.

OFFICE OF POLICY ADMINISTRATION
Under Family Investment Administration, reorganized as Office of Policy, Research, and Systems in 1998.

OFFICE OF PROGRAM INITIATIVES
Under Child-Support Enforcement Administration, reorganized in 1996 as Collection Programs and Initiatives Division under Office of Collections Management.

OFFICE OF PROGRAM INNOVATION
Under Family Investment Administration, functions of Office were assumed by Office of Policy Administration in Oct. 1996.

OFFICE OF PROGRAM REVIEW & MONITORING
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF PROJECT INDEPENDENCE MANAGEMENT
Formerly under Deputy Secretary for Programs and Local Operations, reorganized as Office of Work Opportunities and placed under Family Investment Administration in 1996.

OFFICE OF PUBLIC INFORMATION
Renamed Office of Public Relations in March 1997.

OFFICE OF PUBLIC RELATIONS
Renamed Office of Communications in May 1999.

OFFICE OF QUALITY ASSURANCE
Under the Family Investment Administration, restructured as Bureau of Continuous Improvement in Sept. 1998.

OFFICE OF RESEARCH, SPECIAL PROJECTS, PLANNING, & LEGISLATION
Under Social Services Administration, renamed Office of Special Services in Aug. 1997.

OFFICE OF RESOURCE DEVELOPMENT & VOLUNTEER COMMUNITY INITIATIVES
In March 1999, renamed Office of Community and Volunteer Services.

OFFICE OF SERVICE DELIVERY
Under Child-Support Enforcement Administration, merged in 1996 with Office of Interstate Operations to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF WORK OPPORTUNITIES
Under Family Investment Administration, renamed Office of Work Opportunities and Field Operations in Oct. 1996.

OFFICE OF WORK OPPORTUNITIES & FIELD OPERATIONS
Under Family Investment Administration, renamed Office of Work Opportunities in Sept. 1998.

PLANNING, LEGISLATION, & INNOVATION
In Feb. 1998, reorganized as Planning.

PROGRAMS & OPERATIONS
Renamed Programs in Dec. 1998.

RESPITE CARE PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

SOCIAL SERVICES TO ADULTS
Under Office of Adult and Family Services within Community Services Administration, this unit was incorporated into Community-Based Services in March 1997.

WELFARE REFORM OFFICE
Under Family Investment Administration, completed its work in Oct. 1996.

WOMEN'S SERVICES
Under Community Services Administration, renamed Office of Victim Services in Dec. 1999.

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